• Class 00
• 1.2 min.

In this course, we’re going to make your Stay Story real by mapping out your guest experience. This means getting into the details of how your property is physically set up, how guests will access and use your property, and the information, rules and policies that ensure a successful stay for everyone. By the end, you’ll have everything you need to put your story into a listing that guests all over the world can find.

• Class 01
• 4.5 min.

Plan the Physical Space

This is where you’ll bring your Stay Story to life with a physical space that delivers on the expectations you've set. You’ll learn to enhance the experience through the property’s interior and exterior features, its immediate surroundings, and the greater area.

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• Class 02
• 4.41 min.

Decide on Amenities

You may already have a few ideas now for what amenities you want to offer, but you’ll have even more ideas after this class. This course will teach you to examine your property’s earning potential from different angles to find money-making opportunities and legitimate reasons to charge more.

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• Class 03
• 3.57 min.

Set Check-In and Check-Out Times

As the boss, you can set the check-in/check-out rules to suit your lifestyle and availability. But it’s your ideal guest whose lifestyle you have to suit if you want their booking. In this course, you’ll learn how to balance the two.

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• Class 04
• 3.37 min.
• 1 worksheet

Create a Property Guide

Give your guests everything they need to have the kind of stay that gives them every reason to leave you and your property glowing reviews. In this course, you’ll learn what needs to be in a property guide and what you could consider adding.

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• Class 05
• 4.13 min.
• 1 worksheet

Establish Your House Rules

Clearly define and articulate the expectations you have of your guests so you can feel at peace during their stay and confident you’ll be ready for the next guest. In this class, you’ll learn to see the line between reasonable and overbearing.

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• Class 06
• 3.55 min.
• 1 worksheet

Draft a rental Agreement

Protect your property, your business, and quite probably your personal finances with a rental agreement. In this course, you’ll learn what you should and shouldn’t include in a rental agreement.

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